App / Sports
k58888 is clear about what data we collect, why we collect it, and how you can access or correct it. This policy applies to your account, your payment activity via Nagad and Rocket, and your use of this platform — subject to your local law and eligible regions.
When you open an account with us, we collect the registration details you provide — name, contact information and the payment method you choose. Where your account is funded through Nagad or Rocket, transaction reference data is recorded against your account wallet for verification and support purposes. We also collect session data from your device: the browser type, pages visited and time spent. This helps us keep the platform working correctly across mobile and desktop access. We do not sell your personal data to third parties. We share data only where required to process a transaction, respond to a lawful request, or deliver account support. The legal basis for holding your data is our contractual relationship with you as an account holder. Retention periods reflect what we need to maintain accurate records and meet any applicable legal obligation in your jurisdiction. Access to and use of this platform depends on local law and eligible regions — if you are unsure whether you can access our services, please review applicable rules in your location before continuing.
This policy covers data collected when you register, log in and manage your account. Any detail you enter into the account form — contact information, wallet preference, security settings — falls within this policy's scope.
Payment activity processed through Nagad or Rocket is recorded in your account wallet history. That transaction data is within scope. We do not hold card numbers or full wallet credentials — only the references needed for verification.
Pages you browse, games you open and session interactions generate usage data that we handle under this policy. This includes your activity across slots, live tables and the sportsbook area of the platform.
Links to external sites, third-party payment processors and game studio software operate under their own privacy terms. Once you leave our platform or interact with an external processor, their policy governs — not ours.
You have concrete choices about the personal data we hold on your account. Review your stored details at any time by opening the account settings page — your contact information, linked wallet references and communication preferences are all visible there. If something is incorrect, you can update most fields directly from that screen. For changes that require identity verification, the on-screen instructions will walk you through the steps we need. If you want to understand what data we hold beyond your visible account profile, raise a data enquiry through the support channel listed on this page. We will respond with a summary of what is held and why. You may also ask us to correct an error in your record or to restrict how we use certain data while a question is being resolved. Eligibility for specific data rights may depend on local law in your region.
Open account settings to see your stored contact details, linked wallet references (Nagad, Rocket) and session preferences. The information shown is what we currently hold for your active account.
Edit most fields directly from the account settings screen. For fields that require verification before updating — such as your registered contact number — follow the on-screen steps to complete the change.
If you want a fuller picture of what data we hold or why, contact our support team with your account reference. We will respond with the relevant details for your account only.
For any data-related concern — correction, restriction or a question about retention — reach our support channel directly. Use the contact routes below; include your account reference so we can locate your record quickly.
Open the chat widget on any page while logged in. For data or privacy questions, select the account support option from the menu so the query reaches the right team.
Send your data enquiry to our published support address. Include your account reference number in the subject line to help us locate and respond to your record without delay.
The help centre contains published articles on account management, wallet verification and data requests. Start there if you need steps before contacting the support team directly.
We use cookies to keep your session active, remember your account preferences and measure how pages load on your device. You can manage cookie settings through your browser. Functional cookies are needed for the account and wallet areas to work correctly.
Your account is protected by login credentials you set and any verification steps we prompt when unusual activity is detected. We do not store full wallet credentials for Nagad or Rocket — only the transaction references needed for support queries.
We keep account and transaction records for as long as your account is active and for any period required under applicable legal obligations in your jurisdiction. After account closure, data is held only as long as legally necessary before deletion.
When we update this policy, the revised version is published on this page with a note of the change. Continuing to use the platform after an update means you have read the current version. Contact support if any change raises a concern about your account data.
These questions cover what we are most often asked about data, account records and your rights under this policy. If your question is not listed here, contact us through the support routes above.
We collect the registration details you enter — contact information and your chosen payment method, such as Nagad or Rocket. We also record session data from your device to keep the platform working correctly. We do not collect more than what is needed to run your account.
Yes. Open your account settings page to view stored contact details and wallet references. For a fuller summary of what we hold, send a data enquiry to our support team with your account reference and we will provide the relevant details.
Most fields can be edited directly from the account settings screen. Fields that require identity verification first will show on-screen instructions. If you are unable to make a correction yourself, contact support with your account reference and the detail that needs updating.
We share data only where necessary to process a transaction through Nagad or Rocket, respond to a lawful request, or deliver account support. We do not sell personal data. Third-party payment processors handle transaction references under their own privacy terms.
We retain your account and transaction records while your account is active and for any period required under applicable law in your region. After account closure, data is held only as long as legally necessary. The exact retention period may depend on local legal obligations.
Raise it with our support team directly. Use live chat or email with your account reference in the message. For questions about your rights under local law, you may also wish to consult the data protection rules applicable in your eligible region.